NEWS & Announcements

Congratulations to the Minnesota Department of Transportation (Mn/DOT) for winning an international award in determining customer satisfaction.

The Minnesota Department of Transportation (Mn/DOT) has won an international award for its market research in determining how satisfied customers are with the department’s road maintenance efforts.  Mn/DOT received this coveted award from the Swedish Road Administration as part of the Road to Excellence, an international competition between national road authorities.

We are proud to have worked under the direction of Mn/DOT's Market Research staff in project design, data collection, analysis and reporting of some of the studies involved in the evaluation for this award.
For over 15 years we've worked on many Mn/DOT projects and also supported national transportation consulting firms such as Cambridge Systematic, Inc., Booz Allen Hamilton Inc., SRF Consulting Group, Inc. and HNTB on other major Mn/DOT research projects. Many of these projects have involved oversight efforts by the U.S. Department of Transportation's Federal Highway Administration (FHWA).